Unfortunately, we do not accept international orders at this time.
It depends on where you are. Orders processed here will take 5-10 business days to arrive. Orders requiring a ring resize can take an additional 10 business days. Delivery details will be provided in your confirmation email.
Some rings can be resized depending on the style and setting of the stones. In general, ladies rings are a size N and men’s rings are a size R. If a ring needs to be resized, please visit us in-store or call us for a quote.
We always aim for make sure our customers love our products, but if you do need to return an order, we’re happy to help. Just email us directly and we’ll take you through the process. Please note, if an item or product has been altered (e.g. resized) then we are not able to offer a refund. Please contact us for more information.
Carat is the unit of weight or size for a diamond. Diamonds can range in size from a fraction of a carat to several carats.
When considering diamonds of equal quality, the larger stone will have more value.
Cultured freshwater pearls are humanity’s work at duplicating what nature first started. A ‘seed’ (typically a round bead made of mother of pearl) is inserted into the freshwater mollusk. After three years, a pearl is then harvested.
Created gemstones are grown in strictly controlled laboratory conditions to recreate the brilliance of rare natural gemstones.
Total weight of the diamonds in the applicable product.
Yes, we offer an in-store engraving service. Contact us for more information.
Yes, we offer repairs on jewellery. Please take your item/s into our store and we will be able to provide you with an estimate for the repair.